Hampton Inn Baltimore/White Marsh

the staff was very friendly and the location is excellent and the rooms are spacey

would like a little more variety for breakfast and more channels for cable would be nice

small room, bed and pillows uncomfortable, no phone book in room, maid left previous nights dinner take-out containers on desk, no hotel restaurant.

Breakfast

There were stains on the rug and the comforter though clean was very heavy and suffocating.

the elevators broke while we were on it and they only have one set of elevators. I have rheumatoid arthritis and had to take the stairs to the 3rd floor.

The front desk took off the room charge for the first night voluntarily (expected). The bellman was exceptionally courteous with great people skills.

The twin double beds were like something out of the 1950's; the mattress squeaked (e.g. coil springs), had a high spot in the middle and gave my wife & I a backache from laying on them. She didn't sleep at all from the lousy bed to the roar of I-95 all night. The front desk said that they had just replaced all bedding. Not in this room, they were taken if they paid for it. The bathroom plumbing was stopped up which was mortifying, including a tub that drained very slowly. I didn't know the Hyatt sold rooms like this one. I will never stay in this hotel again.

Everything was absolutely perfect. The bed was soft and luxurious, the service was top notch, and the hot breakfast was the perfect start to our day.

Centrally located if travelling to Inner Harbor or Annapolis. Located off of interstate.

Staff were very responsive to any requests and FRIENDLY!

Staff very friendly and helpful.Great location could walk to shopping centers.

More cookies available in evening.

The hotel has a lot of nice, extra touches such as a complementary hot breakfast that varied every day, a bag breakfast if you were on the go, warm cookies in the afternoon, 24 hr coffee station, fire pit, work out room, plenty of parking, clean comfy rooms, daily maid svc, very pleasant staff. The surrounding area is full of food choices and shopping.

The hotel is close to a highway and if you are a light sleeper you may hear the traffic but not terribly bad.

Clean room. Complimentary breakfast. Nice flat screen HDTV. Good internet. Clean bathroom!

The room got very hot even though we adjusted the settings, however we were able to work with it. Complimentary breakfast was a little flat, but hey free food! Easily overlooked :)

The comfort,space and convenience of my room..

The no microwave. .

Front staff check in & check out the ladies were very friendly and helpful. I was shocked @ how clean the bathroom in my room was. A lot of time you find "stray hairs" not here.. it was immaculate.

The 3rd floor hallway needs serious remodeling.

If council collect recycling, there was no bins available to collect recyclables in accomodation

Staffs are very friendly and cleanliness.

Only thing I did not like was Sumday morning breakfast staff, I knew that very busy, but one of the breakfast staff body language was bother me a little bit.